Privacy Policy for Xabul Multiservice Mobile App
Last Updated:
1. Introduction
Welcome to Xabul Multiservice ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application ("App").
By using the Xabul Multiservice App, you agree to the collection and use of your information in accordance with this policy. If you do not agree with our practices, please do not use the App.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
- Name
- Email address
- Phone number
- Address (for service delivery)
- Payment information (processed securely via third-party payment gateways)
B. Non-Personal Information
- Device information (model, OS version, unique device identifiers)
- IP address
- App usage data (features accessed, session duration)
- Location data (if required for service delivery)
C. Information from Third Parties
- Social media login data (if you sign in via Google, Facebook, etc.)
- Payment processors (transaction details, but not stored on our servers)
3. How We Use Your Information
We use the collected data for the following purposes:
- To provide and improve our services
- To process transactions and deliver services
- To communicate with you (notifications, updates, customer support)
- To enhance security and prevent fraud
- To analyze app performance and user behavior
- To comply with legal obligations
4. Data Sharing & Disclosure
We may share your information with:
- Service Providers: Third-party vendors assisting in payment processing, analytics, and customer support.
- Legal Authorities: If required by law or to protect our rights and safety.
- Business Transfers: In case of a merger, acquisition, or asset sale.
We do not sell your personal data to third parties.
5. Data Security
We implement industry-standard security measures, including:
- Encryption (SSL/TLS) for data transmission
- Secure storage practices
- Restricted access to personal data
However, no method of electronic storage is 100% secure. Users are encouraged to protect their login credentials.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access, correct, or delete your personal data
- Opt out of marketing communications
- Restrict or object to data processing
- Request data portability
To exercise these rights, contact us at [Your Contact Email].
7. Third-Party Services
Our App may contain links to third-party services (e.g., payment gateways, social media). We are not responsible for their privacy practices. Please review their policies separately.
8. Children’s Privacy
Our App is not intended for users under 13. We do not knowingly collect children’s data. If we become aware of such collection, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. We will notify users of significant changes via the App or email. Continued use after updates constitutes acceptance.
10. Contact Us
For questions or concerns regarding this Privacy Policy, contact us at:
- Email: info@xabul.com
- Address: Nairobi, kenya
Thank you for trusting Xabul Multiservice!
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This Privacy Policy is compliant with GDPR, CCPA, and other applicable data protection laws. Adjustments may be needed based on your specific business model and jurisdiction. Let me know if you'd like any modifications!